Publications

Making Your Voice Heard.. The first decade of the Eastern Health and Social Services Council

1997-98: The first Casualty Watch

Every three months, Northern Ireland's four health and social services councils conduct a special exercise known as a 'Casualty Watch'. This involves council staff visiting all accident and emergency units at local hospitals to assess the times that patients must wait there before receiving treatment or admission to a hospital ward.

The first Casualty Watch was carried out in January 1998. By simultaneously carrying out these exercises across all hospitals in Northern Ireland, the councils are able to compare waiting times between hospitals.

The first Casualty Watch was a landmark initiative for the Council because it very clearly demonstrated that it could indeed serve as a very effective 'watchdog' organisation. The fact that this initiative has now endured for nearly four years is testimony to its value - and of the high demand that continues to be placed upon all accident and emergency services.

The Council very much appreciates that doctors, nurses and other staff based in hospital accident and emergency units work very hard on behalf of their patients. The objective of the casualty Watch is to monitor the time needed before patients can see the doctor or nurse - not the quality of the expertise or care offered to them.

Nevertheless, the Casualty Watch has, since its inception, shown that patients attending accident and emergency units must all too frequently wait too long before receiving treatment. This fact has been communicated regularly by the Eastern Council to the Eastern Health and Social Services Board, to local hospitals trusts and to government.

The Council will continue to undertake its regular Casualty Watch until such times as waiting times there are reduced to an acceptable level. Patients who are often in pain and discomfort should not have to face the prospect of a lengthy wait - or wait upon a trolley bed rather than one in a hospital ward.

The Casualty watch is therefore a vigil that will be maintained for the benefits of patients, hospital staff and the wider community...

 

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Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222 Fax: (028) 9032 1750 Minicom: (028) 9032 1285
E-mail:ecouncil@ehssc.n-i.nhs.uk


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