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A guide to the:

Health and Social Services Councils


Voicing your opinions
Health and Social Services Councils were set up by Government to represent the views and opinions of the public. There are 4 Councils in Northern Ireland with local offices currently based in Ballymena, Lurgan, Belfast and Omagh. Councils are independent from those who manage and provide health and social care.

Our main functions are to:

Act on your behalf to improve the range, type and quality of services
Continually monitor the quality of local services
Represent public opinion about changes to existing services and the introduction of new services
Find out what people think about services
Provide you with sources of information on health and social care issues
Offer advice and help if you wish to complain about a service.

Use your voice to help us
We are independent and work on behalf of individuals and local communities. We help you to make your views known about services or improvements you think may be needed in your area. We monitor these services and talk to local groups to make sure that important issues are raised:

You can help us by:

Telling us what you need from health and social services
Letting us know if you are not satisfied with the care you or others have received.
Giving your views on proposed plans and changes to services.

If you want to become involved, you can attend any meeting of your local Health and Social Services Council. You may also be invited to give your views on local issues through group and public events and surveys.

Alternatively, you might wish to become a member of the Health and Social Services Council

Contact us on freephone number 0800 9170 222 or visit our website www.hsscouncils.org for more details.

This leaflet is available in a range of other languages, please click on the link below to read in the language of your choice:

Guide to the Health and Social Services Councils in Irish

Guide to the Health and Social Services Councils in Latvian

Guide to the Health and Social Services Councils in Lithuanian

Guide to the Health and Social Services Councils in Mandarin

Guide to the Health and Social Services Councils in Polish

guide to the Health and Social Services Councils in Portuguese

Guide to the Health and Social Services Councils in Russian

Guide to the Health and Social Services Councils in Ukranian

Guide to the Health and Social Services Councils in Urdu

 


 

 

Leaflets - : care : complaints : councils : dental : gp : hospitals : opticians : pharmacy : records :

Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222 Fax: (028) 9032 1750 Minicom: (028) 9032 1285
E-mail:ecouncil@ehssc.n-i.nhs.uk


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