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Mater Hospital
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Introduction
The Mater hospital was originally run by
the Sisters of Mercy and joined the National Health Service
in 1972. The Mater Hospital serves as an autonomous hospital
within the acute hospital sector - working in partnership
with other hospitals in the greater Belfast area for the
benefit of patients from the city itself and province-wide.*
The Mater Hospital's corporate aims include
a commitment to ensuring that the hospital staff communicate
effectively with patients, their relatives or carers and
the public generally. Consequently, the Mater Hospital requested
that the Eastern Health and Social Services Council undertake
this study, in order to explore and evaluate adult inpatient
satisfaction with communication by hospital staff.
*Mater Hospital (1999) Annual Report 1998/99,
Belfast: Mater Hospital
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