Research

Prosthetics Service Survey

4. The Staff Seen By The Patient

4.1 The ratings given by patients to staff were very positive on respect given, time spent, and staff being pleasant and polite. This applied to Receptionists, Doctors, Prosthetists (fitters) and other staff.
4.2 Although 64% of patients thought that regular appointments with the Doctor were very helpful, 11% said that they were unnecessary.

5. About The Treatment

5.1 More detailed questions were asked about the work done by the Professions Allied to Medicine. Key points arising from the survey were
 
  • Most patients having physiotherapy were not given a personal care plan to keep, or personal goals to achieve.
  • A majority of patients who had physiotherapy said their mobility had been improved a lot by the treatment (58%)
  • Most patients who had walking training found it very useful (82%).
  • A minority of patients had not been told about help available from Occupational Therapists (for example, on housing adaptations and equipment to help around the home or at work).

 

: Front Page : Contents: Survey : Going to Centre : About Centre : Staff : Treatment : Information : Limbs :
: Verdict : Focus Groups : Quality :

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