Research

Prosthetics Service Survey

8. The Patients' Verdict

8.1 Patients were asked which parts of the limb service were "good already" and which needed "Big" or "Some" improvement. The charts show the way in which patients answered; the parts of service which patients thought required most improvement were on things to do at the Centre, speed of making limbs, comfort of limbs, information about limbs, repairs and supplies, and information on the patients charter.
8.2 The overall ratings for the limb service were positive. 69% of patients said they were given "very personal treatment"; and 71% said that the service overall was a good one.

 

: Front Page : Contents: Survey : Going to Centre : About Centre : Staff : Treatment : Information : Limbs :
: Verdict : Focus Groups : Quality :

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