Publications

Eastern Health and Social Services Council
Publication Scheme
November 2003

 : Intro : Contents : Part 1 : Part 2 : Part 3 :

Part 3: Inspection and Monitoring Bodies, Index and Useful Resources

3.1 The bodies involved in the monitoring and/or inspection of the HPSS


Equality Commission
Equality House
7-9 Shaftsbury Square
BELFAST
BT2 7DP
Telephone 028 9050 0600
Fax: 028 9033 1544
Text phone: 028 9032 0861
E-mail address: information@equalityni.org
Website: www.equalityni.org
Monitors the EHSSC’s compliance with equality legislation within Section 75 of the Northern Ireland Act 1998.


Director of Planning and Performance Management
Department of Health and Personal Social Services and Public Safety
Castle Buildings
Stormont,
BELFAST, BT4 3SQ.
Telephone: 028 9052 2193
Website: www.dhpsspsni.gov.uk
Complaints about services provided by HSSCs: If a complainant remains dissatisfied with the outcome of the initial investigation carried out by the Council they can request an independent review from above body.


Freedom of Information/Data Protection Unit
Department of Health and Personal Social Services and Public Safety
Annex 4
Castle Buildings
BELFAST
BT4 3SQ

Telephone: 028 9052 3404
Website: www.foi.nhs.uk

For queries relating to Freedom of Information/Data Protection.

Information Commissioner’s Office
Regus House
33 Clarendon Dock
Laganside
BELFAST
BT3 1BG
Telephone 028 90511270
Fax 028 90511201
Website: www.informationcommissioner.gov.uk
Monitors compliance with the Data Protection Act 1998 and the Freedom of Information Act 2000.

The Ombudsman
Freepost
BELFAST
BT1 6BR
Telephone: 0800 343 424 (Free phone)
E-mail address: ombudsman@ni.ombudsman.org.uk
Website: www.ni-ombudsman.org.uk
The Ombudsman can consider complaints from people who claim to have suffered injustice because of maladministration. You should first put your complaint to the organisation concerned using their internal complaints procedure.

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3.2 Index

This alphabetical index will help you find the document you are looking for by referring you to the relevant class of information and page number. When you go to the relevant class of information you will find details on what format the document is available.

DETAILS
CLASS OF INFORMATION

Advertisements

 
Council Telephone Directory and
Yellow pages adverts

Class 10, Communications with the Public/Regular publications and
information for the public

 

Council advertisement on library carrier Class 10, Communications with the Public/Regular publications and information for the public

Agenda

 
Council Meeting agenda Class 4, Corporate Information and Class 9, Public Involvement and Consultation

Annual Report

 
Annual Report. Overview of the Council’s yearly activities Class 2, Who we are
Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 6, Our Services and
Class 9, Public Involvement and Consultation and
Class 11, Complaints

Annual Review statement on budget

Class 3, Financial and Funding

Annual Work Programme

 
Annual Work Programme, work plan for the forthcoming year Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 6, Our Services and

Annual Work Programme statement on budget

Class 3, Financial and Funding

Budget

 
Annual Report, statement on budget Class 3, Financial and Funding
Business Programme, statement on budget Class 3, Financial and Funding
Charging Policy
 
Details of charges for information requests under this Publication Scheme Class 14, This Publication Scheme

Complaints

 
Leaflet on the role of the Council in the HPSS complaints procedure Class 5, Aims, Targets and Achievements and
Class 8, Policies and Procedures
Survey of complainants who used the EHSSC to assist with the complaints process Class7, Reports and Independent Enquiries
Complaints Leaflet, details how to complain about the Council Class 6, Our Services and
Class 9, Public Involvement and Consultation and
Class 10, Communications with the Public/Regular publications and information for the public and
Class 11, Complaints
Copyright
 
Details of copyright for this Publication Scheme Class 14, This Publication Scheme

Council

 
Standing Orders Class 2, Who we are and
Class 8, Policies and Procedures
Register of Gifts and Hospitality Class 2, Who we are
Location map Class 13, Environmental Information

Council Meetings

 
Notice of Council Meetings Class 9 Public Involvement and Consultation and
Class 10, Communications with the Public/Regular publications and information for the public
Agenda Class 4, Corporate Information and
Class 9 Public Involvement and Consultation and
Approved Minutes Class 4, Corporate Information and
Class 10, Communications with the Public/Regular publications and information for the public

Council Members

 
Members names and background Class 2, Who we are
Register of Members Declared Interests Class 2, Who we are
Council Staff
 
Organisational Chart for NHSSC staff Class 2, Who we are
Customer Care Leaflet
 
Customer Care Leaflet Class 5, Aims, Targets and Achievements and
Class 6
, Our Services and
Class 10, Communications with the Public/Regular publications and information for the public

Equality Scheme

 
Equality Scheme Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 8, Policies and Procedures
Equality Scheme annual progress report for the Equality Commission Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 7, Reports and Independent Enquiries

Expenditure

 
Budget statements for monthyly expenditure Class 5, Aims, Targets and Achievements
EHSSC Expenditure for the year Class 3, Financial and Funding

Executive Committee Meetings

 
Agenda of meeting Class 4, Corporate Information
Approved Minutes of meeting Class 4, Corporate Information

Finance

 
EHSSC Income & Expenditure for the year Class 3, Financial and Funding

Information Requests

 
Details of how to obtain information detailed in this Publication Scheme Class 14, This Publication Scheme
Leaflets  

Customer Care Leaflet

Class 5, Aims, Targets and Achievements and
Class 10, Communications with the Public/Regular publications and information for the public

NHSSC Complaint Leaflet, details how to complain about the Council

Class 6, Our Services and
Class 9 Public Involvement and Consultation and
Class 10, Communications with the Public/Regular publications and information for the public and
Class 11, Complaints
Your Guide To Leaflets
1 - Care in the Community
2 - Dental Services
3 - GP Services
4 - Hospital Services
5 - Optical Services
6 - Pharmacy Services
7 - Seeing your Medical Records
9 - Helping you make a complaint
Class 6, Our Services and
Class 10, Communications with the Public/Regular publications and information for the public
10 - Health and Social Services Council
Class 2, Who we are and
Class 6, Our Services and
Class 9, Public Involvement and Consultation and
Class 10, Communications with the Public/Regular publications and information for the public
Location Map
 
Location Map Class 13, Environmental Information
Map
 
Location map of Council offices Class 13, Environmental Information

Meetings

 
Agenda for Council Meetings Class 4, Corporate Information
Approved Minutes of Council Meetings Class 4, Corporate Information and
Class 10, Communications with the Public/Regular publications and information for the public
Notice of Council Meetings Class 9, Public Involvement and Consultation and
Class 10, Communications with the Public/Regular publications and information for the public

Executive Committee meeting agenda

Class 4, Corporate Information
Executive Committee meeting approved minutes Class 4, Corporate Information

Members

 
Members names Class 2, Who we are
Register of Members declared interests Class 2, Who we are
Guide to members on Council activity Class 8, Policies and Procedures

Minutes

 
Approved Minutes of Council meetings Class 4, Corporate Information and
Class 10, Communications with the Public/Regular publications and information for the public

Executive Committee meeting approved minutes

Class 4, Corporate Information

Organisation

 
Organisational Chart for HPSS Class 1, The HPSS and where we fit in
List of EHSSC Council Members Class 2, Who we are
Organisational Chart for EHSSC staff Class 2, Who we are and
Class 12, Human Resources
Posters
 
Posters on descriptive of Council Class 6, Our Services and
Class 10, Communications with the Public/Regular publications and information for the public
Press Releases  
Press Releases Class 10, Communications with the Public/Regular publications and information for the public 25

Protocols

 

Research Protocol

Class 5, Aims, Targets and Achievements and
Class 8, Policies and Procedures

Registry of gifts and hospitality

 
Details of donations/gifts to staff and Council members Class 2, Who we are

Reports

 
Annual Report Class 2, Who we are and
Class 5, Aims, Targets and Achievements and
Class 6, Our Services and
Class 9, Public Involvement and Consultation and
Class 10, Complaints
Equality Scheme Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 8, Policies and Procedures
Annual Progress Report for Equality Commission Class 4, Corporate Information and
Class 5, Aims, Targets and Achievements and
Class 7, Reports and Independent Enquiries
Research Reports (see class for detailed list of Reports) Class 9, Public Involvement and Consultation

Research

 
Research Protocol Class 5, Aims, Targets and Achievements and
Class 8, Policies and Procedures

Research Reports (see class for detailed list of reports)

Class 9, Public Involvement and Consultation
Staff
 
Organisational Chart for EHSSC staff Class 2 Who we are and
Class 12, Human Resources
Standing Orders
 
Standing Orders guidance on how the Council operates Class 2, Who we are and
Class 8, Policies and Procedures

Structure of organisation

 
Organisational Chart for HPSS Class 1, The HPSS and where we fit in
List of EHSSC Council Members Class 2, Who we are
Organisational Chart for EHSSC staff Class 2, Who we are and
Class 12, Human Resources

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3.3 Useful Resources

Department of Constitutional Affairs
Selborne House
54-60 Victoria Street
London SW1E 6QW, United Kingdom
Telephone: +44-(0)20-7210 8500
Lord Chancellor’s Department website: www.lcd.gov.uk
Department for Constitutional Affairs website: general.queries@lcd.gsi.gov.uk
Court Service website: cust.ser.cs@gtnet.gov


Public Records Office
66 Balmoral Avenue
Belfast
BT9 6NY
Telephone: 028 9025 1318
Northern Ireland website: www.proni.gov.uk
United Kingdom website: www.pro.gov.uk

Eastern Health and Social Services Board
12-22 Linenhall Street
BT2 835
Tele: 02890 321313
Fax: 02890 553681
Text Number for the Deaf: 02890 324980
E-mail Address: pr@ehssb.n-i.nhs.uk
Website: www.ehssb.org

Other Councils

Northern Health and Social Services Council
8 Broadway Avenue
BALLYMENA, BT43 7AA
Telephone number: 028 2565 3777
Minicom: 028 2565 3777
Fax: 028 2565 5112
E mail address: info@nhssc.org
Website: www.nhssc.org

Southern Health and Social Services Council
Quaker Buildings
High Street
LURGAN
BT66 8BB
Telephone: 028 3834 9900
Fax: 028 3834 9858
Minicom: 028 3834 6488
E-mail Address: reception@shssc.n-i.nhs.uk
Website: www.shsscouncil.net

Western Health and Social Services Council
Hilltop
Tyrone and Fermanagh Hospital
OMAGH
BT79 0NS
Telephone: 028 8225 2555
Fax: 028 8225 2544
E-mail address:kloughran@hilltop.n-i.nhs.uk

3.4 Publications

Code of Practice on Openness in the HPSS (1996) – http://www.ehssb.n-i.nhs.uk-Code of Practice on Openness
Northern Ireland Act 1998 –http://www.legislation.hmso.gov.uk/acts/acts1998/19980047.htm
FOI Act 2000 - www.legislation.hmso.gov.uk/acts/acts2000/2000036.htm
FOI Act 2000 Explanatory Notes - www.legislation.hmso.gov.uk.acts/en/2000en36.htm
Code of Practice under Section 45 FOI Act 2000 - www.lcd.gov.uk
Code of Practice under Section 46 FOI Act 2000 – www.lcd.gov.uk

 

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Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222 Fax: (028) 9032 1750 Minicom: (028) 9032 1285
E-mail:ecouncil@ehssc.n-i.nhs.uk


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