About Your Council
Help & Advice
Press Releases
Publications
The Eastern Area
Links
Freedom of Information
 

PATIENT SATISFACTION WITH RHEUMATOLOGY SERVICES

Bibliography

Aasland, A., Flato, B. and Vandvik, I. H. (1998) 'Patient and parent experiences with health care services in paediatric rheumatology', Scandinavian Journal of Rheumatology, Vol. 27, pp. 265-272.

Bowling, A., Stramer, K., Dickinson, E., Windsor, J. and Bond, M. (1996) 'Evaluation of specialists' outreach clinics in general practice in England: process and acceptability to patients, specialists, and general practitioners', Journal of Epidemiology and Community Health, Vol. 51, pp. 52-61.

Da Costa, D., Clarke, A. E., Dobkin, P. L., Senecal, J., Fortin, P. R., Danoff, D. S. and Esdaile, J. M. (1999) 'The relationship between health status, social support and satisfaction with medical care among patients with systemic lupus erythematosus', International Journal for Quality in Health Care, Vol. 11, No. 3, pp. 201-207.

Hall, J. A., Milburn, M. A., Roter, D. L. and Daltroy, L. H. (1998) 'Why are sicker patients less satisfied with their medical care?: Tests of two explanatory models', Health Psychology, Vol. 17, No. 1, pp. 70-75.

Haslock, I. (1996) 'Quality of care and patient satisfaction', British Journal of Rheumatology, Vol. 35, pp. 382-384.

Hill, J. (1997) 'Patient satisfaction in a nurse-led rheumatology clinic', Journal of Advanced Nursing, Vol. 25, pp. 347-354.

Hill, J., Bird, H. A., Harmer, R., Wright, V. and Lawton, C. (1994) 'An evaluation of the effectiveness, safety and acceptability of a nurse practitioner in a rheumatology outpatient clinic', British Journal of Rheumatology, Vol. 33, pp. 283-288.

Hill, J., Bird, H. A., Hopkins, R., Lawton, C. and Wright, V. (1992) 'Survey of satisfaction with care in a rheumatology outpatient clinic', Annals of Rheumatic Diseases, Vol. 51, pp. 195-197.

Lyons, R. A., Perry, H. M. and Littlepage, B. N. C. (1994) 'Evidence for the validity of the Short-Form 36 Questionnaire (SF-36) in an elderly population', Age and Ageing, Vol. 23, pp. 182-184.

Peck, D. F. (1993) 'Survey of out-patient satisfaction in a general hospital', Health Bulletin, Vol. 51, No. 2, pp. 63-66.

Sutcliffe, N., Clarke, A. E., Levinton, C., Frost, C., Gordon, C. and Isenberg, D. A. (1999) 'Associates of health status in patients with Systemic Lupus Erythematosus', The Journal of Rheumatology, Vol. 26, No. 11, pp. 2352-2356.

Van Campen, C., Sixma, H. J., Kerssens, J. J., Peters, L. and Rasker, J. J. (1998) 'Assessing patients' priorities and perceptions of the quality of health care: the developments of the QUOTE-Rheumatic-Patients instrument', British Journal of Rheumatology, Vol. 37, pp. 362-368.

: Contents : Introduction :Outpatient departments : Inpatient and daycare treatment :
: Conclusions : Recommendations : Appendix : Bibliography :

Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222 Fax: (028) 9032 1750 Minicom: (028) 9032 1285
E-mail:ecouncil@ehssc.n-i.nhs.uk


  ACCESSIBILITY POLICY DISCLAIMER  PRIVACY POLICY