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   Annual Report to Equality Commission 2004

Equality Scheme for the Eastern Health and Social Services Council

Northern Ireland Act 1998
Section 75
Statutory Equality Obligation

May 2001

Contents

1 Introduction
2 Our role
3 Our structure
4 Our responsibility to the Public
5 Our obligation under section 75
6 Arrangements for making sure we meet our obligation
7 Carrying out our duties
8 Arrangements for assessing our performance
9 Assessing our policies
10 Timetable for setting priorities
11 Methods of carrying out impact assessments
12 Future consultation
13 Monitoring the effect of our policies and publishing negative effects
14 Training
15 Public access to information and services
16 Publishing our equality scheme
Appendix 1 The consultation process and revision of draft equality scheme
Appendix 2 Advertisement in the local press
Appendix 3 Index of organisations who responded to draft equality scheme and written responses
Appendix 4 Seminar and group discussion participants
Appendix 5 Feedback from seminar participants
Appendix 6 "How to make a complaint about the Eastern Health and Social Services Council" leaflet
Appendix 7 HSSC policies which we will consider to see if an impact assessment is needed
Appendix 8 Proposed timetable
Appendix 9 Training Plan
Appendix 10 Organisations we will consult
Appendix 11 Organisational Chart

Foreword

Under Section 75 of the Northern Ireland Act 1998 the Council must have due regard to the need to promote equality of opportunity:

  • between persons of different religious belief, political opinion, racial group, age, marital status or sexual orientation;
  • between men and women generally;
  • between persons with a disability and persons without; and
  • between persons with dependants and persons without.

In addition, the Council must also have regard to the desirability of promoting good relations between persons of different religious belief, political opinion or racial group. As part of this obligation we must prepare a draft equality scheme, issue it for consultation, revise it and send it to the Equality Commission by 30 June 2000. The process of consultation that we undertook is listed in appendix 1.

At the Eastern Health and Social Services Council we want to promote equal opportunities for all our region's residents. This equality scheme gives us an opportunity to review our policies and procedures and to integrate equal opportunities into all Council and staff plans of work. This will become part of all Council functions, powers and duties relating to Northern Ireland.

We will meet the commitments set out in this scheme and will make available the necessary resources in terms of people, time and money. We are fully committed to the effective discharge of the new equality obligations and we, along with all staff will give leadership to achieve this. We will put in place the internal arrangements to ensure that the duties are effectively complied with and for monitoring and reviewing progress. We are also fully committed to the development and delivery of a planned programme of communication and training and will ensure that the Equality Scheme can be drawn up and implemented effectively and on time.

When the scheme has been approved we will issue it to everyone who was consulted. The Council believes that this is the start of an ongoing process of consultation and active participation regarding all aspects of the scheme.

The scheme will be formally reviewed in five years but in the interim we intend to treat it as a "live document" which we will keep under review.

BRIAN COULTER
Chairman
JANE GRAHAM
Chief Officer

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Equality Scheme for the Eastern Health and Social Services Council

1 Introduction

a On 1 January 2000 Section 75 of the Northern Ireland Act 1998 placed a new legal obligation on the public sector (state-owned bodies). The new obligation is that by 30 June 2000 all government departments including all non-departmental public bodies, must send an equality scheme to the new Equality Commission for approval. This document sets out how we at the Eastern Health and Social Services Council propose to meet the new obligation.

2 Our role

a We were established in 1991 as an independent consumer organisation. We have a duty to represent the public's views and interests, to review the work of health and social services (the services) and to recommend any improvements needed. We are one of four Health and Social Services Councils in Northern Ireland.
b

We have a legal right to:

  • be consulted by the Eastern Health and Social Services Board (the board) on any major development in or changes to the services;
  • receive information from the board, about the planning and running of the services; and
  • visit health and social service facilities in the public sector.
c

Our main activities are described below.

  • To represent the public's views when decisions are being made about the services.
  • To influence the board's activities which relate to introducing services.
  • To respond to proposals or plans put forward by the board.
  • To offer support and guidance to patients or members of the public who want to complain about any part of the services.
  • To carry out research into how patients view the services and their experiences of them.
  • To monitor the performance of particular services against the standards set out in their charters.
  • To give the public a range of information about the services.
  • To visit health and social service facilities run by the board or a health and social services trust.
d We also have a role as an employer and procurer of goods and services.

3 Our structure

a

We have 30 members who are appointed by the Department of Health, Social Services and Public Safety (DHSSPS). Twelve of our members are representatives from the six local authorities covering the Eastern Board's area. There are six representatives from Belfast City Council, two from Lisburn Borough Council and one from each of the other authorities (North Down, Ards, Castlereagh and South Down).

The remaining 18 representatives come from voluntary organisations with an interest in the services in our area or are independent representatives with an interest in health and social care.

Our membership
12 (40%) local authority representatives
9 (30%) voluntary sector representatives
9 (30%) independent representatives

b Representatives, except those from local authorities, are appointed under the Nolan principles. Representatives are usually appointed for four years, but this can be extended to eight years.
c We have seven full-time staff and our Chief Officer is the senior full-time official.
d We are funded by the DHSSPS. The board manage the funding for us. For this tax year we have a total budget of £273,000 (about 40p for each of the 660,000 people living in the board's area). Any increase in our budget must be negotiated with the DHSSPS.
e Our offices are in the centre of Belfast. The building has access for wheelchairs and car parking for persons with disabilities is available at the front and side of the building. We encourage people to contact us for advice, information or support on the services. We also have a library of information which organisations, groups or individuals interested in the services can ask for.

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4 Our responsibility to the public

a Every month (except July) we hold a public meeting. The meetings are normally held on the third Thursday of the month, in the afternoon or evening at locations that are on public transport routes and have access for people with disabilities. We give the details of coming meetings in local newspapers.
b At each meeting members of the public have the opportunity to make a contribution. We can make arrangements for people with sight or hearing problems if we are asked to do so and given enough notice.
c By law we must publish and distribute an annual report that gives details of our performance during the previous year. Copies of our annual report are issued to the voluntary and public sectors, and to community organisations. Copies are available from public libraries and can be provided in large print, on disk and on audiotape.
d We must keep to the HSS Executive's Code of Practice on Openness in the HPSS (issued in October 1996). Our members must also keep to the HSS Executive's Code of Conduct for Health and Social Services Council Members (issued December 1996). This code covers matters such as impartiality, financial accountability, confidentiality, discrimination, casual gifts, hospitality and declaring interests. We keep an up-to-date list of our members' interests and the public may inspect that list.
e We have a procedure which allows members of the public to complain about us. A copy of our leaflet "How to make a Complaint about the Eastern Health and Social Services Council" is attached (appendix 6). The Chief Officer is the named person who deals with complaints and details of how to make contact are included in the leaflet. The point of contact is listed in 5c.

5 Our obligation under section 75

a Under section 75 of the Northern Ireland Act (the act), when we are carrying out our duties we must promote equal opportunities to all regardless of age, sex, disability, religious belief, political opinion, racial group, age, marital status, sexuality, or any other personal or social circumstance.
b

When carrying out our duties we will also promote good relations between people with different religious beliefs, political opinions or from different racial groups if this seems appropriate. We are committed to the principles of community relations and respect people of diverse backgrounds, both within the organisation and with our customers.

c

We are committed to meeting our obligation under section 75 of the act. Our members will be responsible for deciding how we will achieve this. Statutory responsibility for the effective implementation of this scheme lies with the Council and the Chairman. However, the Chief Officer will be responsible for introducing arrangements for making sure we meet our obligation and will be accountable to the Council for ensuring that we comply with Section 75 duties. The Chief Officer is also the point of contact for the Equality Commission and for those affected by the duty. The point of contact for this Equality Scheme is Mrs Jane Graham Eastern Health and Social Services Council 19 Bedford Street Belfast BT2 7EJ Telephone (028) 9032 1230 Fax: (028) 9032 1750

d The Council is fully committed to the development and delivery of a planned programme of communication and training on the Equality Scheme to promote Section 75.
e Senior managers and the Research Officer will be personally responsible for implementing the Equality Scheme within their areas of responsibility and for providing assurance to the Chief Officer that they are complying with the Section 75 obligations as laid down in the scheme. An organisational chart is included in appendix 11.

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6 Arrangements for making sure we meet our obligation

a

In order to make sure we meet our obligation under section 75 the Chief Officer will keep us informed of our progress in promoting equal opportunities and maintaining good community relations, by making our obligations a clear and vital part of our annual programme of work, and giving us a report every three months. Objectives and targets relating to the statutory obligations will be integrated into the work programme and will be specified as individual staff objectives. These will be subject to appraisal in annual performance reviews. Progress on meeting the objectives will be reported quarterly to Council.

b

We recognise that the impact of policies can vary depending on the demographics of a particular area, but to provide a fair and consistent approach in Northern Ireland we and the other three health and social services councils in Northern Ireland have agreed to set up a Section 75 Scrutiny Committee. This committee will be made up of the chairmen and chief officers of the four health and social services councils and will meet every two months. It will be a subcommittee of the Executive Committee of the Northern Ireland Association of Health and Social Services Councils. It will be responsible for:

  • making sure that all health and social services councils meet their obligation under section 75 in a fair and consistent way;
  • developing, sharing and highlighting best practice;
  • reviewing progress in meeting the obligations under section 75;
  • considering policies which need assessing; and
  • working with the Equality Commission.
c The chairmen of the health and social services councils will take it in turn to be chairperson and the Chief Officer of each Council will provide a report on the implementation of the scheme on a two monthly basis.
d We will set up a focus group or consumer panel with membership from the nine groups referred to in the legislation to assist us in the processes of screening, impact assessments and consultation.

7 Carrying out our duties

a

When carrying out our duties we must do the following.

  • Constantly review the work of the services in our area and recommend any improvements that are needed.
  • Work with the board to draw up an annual programme of work.
  • Give the DHSSPS an annual report on the performance of our work and publicise the report.
  • Inspect any premises controlled by the board or trust except where paragraph 19 (a) and (b) of the regulations apply.
b

For us to carry out our duties the board must do the following

  • Comment publicly on our annual report and explain the steps they have taken to deal with issues we raised.
  • Make sure they have proper arrangements in place for consulting us on any major development in or changes to services. Any restrictions to this duty are set out in regulation 17, paragraphs (2) (3) (4).
  • Give us any information we may reasonably need to carry out our duties.
  • Have a meeting with us at least once a year to discuss areas of interest and concern.
c

For us to carry out our duties the DHSSPS must do the following.

  • Consult us in the way set out in regulation 17, paragraph (4).
  • Ask the board to consult us further if appropriate.
  • Act as an arbitrator between the board and us to settle any dispute over the release of information.
d We follow policies set by external organisations including the DHSSPS, the board and, sometimes, health and personal social service organisations. We will screen existing and all new policies that affect our work, to see if they have an impact on the (statutory duties) affected groups.
e We will assess all policies arising from the way we carry out our duties. The criteria we will assess the policies against are set out in 9b on page 7. The policies that we will assess in this way are listed in appendix 7. No existing policies have been excluded from this list and will be added to as policies are identified or are developed. In any decision with respect to an adopted or proposed policy, account will be taken of the impact assessment and consultation.
f We will develop a policy for good relations which will be linked to the functions of the Council. This policy will apply equally throughout the organisation and will be part of training and monitoring of the policy.
g In carrying out our work we will manage diversity constructively and productively and will respect and value differences.
h The promotion of relationships, trust and respect will be fostered so that there is the freedom to discuss issues in a non-threatening manner.

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8 Arrangements for assessing our performance

a Over a three-year period we will assess how each of our policies contributes to the promotion of equal opportunities and good relations. We will do this by following a process known as "impact assessment". Details of the methods we will use are set out in 11 and 12a on pages 8 and 9. We will keep to the timetable in appendix 8 as far as is possible and we will consult at least all of the organisations set out in appendix 10.
b We will conduct an internal audit to determine the state of relations within the organisation and an external audit of the community to see how the Council is perceived. We will act on the outcome of these audits to introduce policies and procedures to support positive areas and redress deficiencies.
c We will conduct an annual review of progress made during the year to promote equal opportunities and good relations. This review will be a central part of our annual report. This will include a detailed report of the screening exercise. We will send our annual statement to the Equality Commission to help them to produce their own annual report. This annual review will assist in the compilation of the five-year review, which will be made available to the public.
d We will consult the Equality Commission and the Community Relations Council on issues relevant to meeting our obligation under section 75. If those organisations propose improvements we will respond to those proposals in a positive way.
e We will also ensure that our staff appraisal system for all senior staff includes a section on compliance with Section 75 of the act. All job descriptions for senior staff will be amended to reflect the importance of and the need for a commitment to equality of opportunity and good relations.
f We will make our complaint procedure accessible and will investigate all complaints that we have not met our legal obligation and will try to settle the complaint at a local level. Any support required by the complainant to make a complaint will be arranged. Complaints should be directed to Mrs Jane Graham, Chief Officer, Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ. Telephone (028) 9032 1230. We will acknowledge all complaints within two working days and give a full response within 10 working days in the format preferred by the complainant. Everyone who complains will receive a copy of our complaints procedures and written details of how to bring a complaint to the attention of the Equality Commission and the timescales involved. Details of all complaints will be included in the annual report.
g We will review our equality scheme within five years of sending it to the Equality Commission. The review will assess our performance in meeting our legal obligation under section 75 and consult all the organisations listed in appendix 10. This review will be sent to the Equality Commission.

9 Assessing our policies

a We will consider all current and proposed policies to see whether any of them need an impact assessment. Our policies may sometimes be considered by the Northern Health and Social Services Council, the Western Health and Social Services Council and the Southern Health and Social Services Council. This will make sure there is a fair and consistent approach across Northern Ireland. This will be assisted by the focus group/consumer panel specified in 6d and will be completed within three months of the scheme being approved.
b

We will consider each policy against the following criteria.

  • Is there any evidence of higher or lower use of services by different groups?
  • Is there any evidence that different groups have different needs, experiences, issues and priorities in relation to the policy?
  • Could equal opportunities or community relations by promoted more effectively by altering the policy or working with others in government or in the wider community?
  • Have consultations with relevant groups, organisations or people indicated that certain policies create problems for them?
c

We will consider policies in the following order.

  • Those which target health and social needs.
  • Those which promote "social inclusion" (that is, policies which aim to give everyone equal access to services).
  • Those which affect people's lives.
  • Those which affect people's human rights, for example, their dignity, privacy, rights and access to services.

We will review and add to this list.

d We have not screened out any policies but have decided that all existing policies will require an impact assessment. All written and verbal comments and concerns expressed during the initial consultation period have been taken into account and we will work collaboratively with all other organisations in health and social services to take this process forward.
e The initial consultation paper will identify the Council's policies and seek views on issues such as whether all policies have been identified, how they affect the relevant groups in terms of equality of opportunity and the priority which should be given to the impact assessments that are considered necessary. The aim of the consultation would be to engage fully with the relevant groups in explaining, discussing and eliciting views. Council will consult those with a legitimate interest in the matter, whether or not they have a direct economic or personal interest.
f The second stage of the process would involve consultation on the conclusions reached by the Council, taking into account the comments, views and wishes of the representative organisations obtained at the first stage of the process. This paper would set out the Council's conclusions on the equality implications of each policy against the four screening criteria, the rationale for conclusions on policies that we do not propose for impact assessment and an impact assessment timetable.
g Both consultation stages would require eight weeks consultation periods and four week periods to consider the result of the consultation and prepare further documents.
h The report submitted to the Equality Commission in June 2001 will include the impact assessment timetable arrived at after consultation and a detailed report of the outcome of the screening exercise will be included in the annual report.

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10 Timetable for setting priorities

After consulting on and considering all our policies we will decide which need a full impact assessment. This decision may be made with the other three health and social services councils. Our proposed timetable for carrying out impact assessments is shown in appendix 8. We may change the timetable after consultation or as a result of policy changes brought about by other organisations, for example, the board or the DHSSPS.

11 Methods of carrying out impact assessments

In identifying policies which will be subject to equality impact assessment, the Council has considered existing policies, both written and unwritten, and looked forward to new policies which will be proposed during the term of the scheme. We have considered the impact of each policy on equality of opportunity in terms of the nine categories listed in Section 75 of the Act. We will conduct equality impact assessments in accordance with Annex 1 of the Equality Commission's Guide to Statutory Duties. We will also do the following when carrying out impact assessment.

  • We will examine the information we currently collect to make sure we have enough accurate information to make decisions. If more data is required we will consult the groups affected by the duty to assist us in this process.
  • We will examine any similar information that is available from elsewhere in the UK, the Republic of Ireland or the EC. We will approach organisations which provide similar services.
  • We will consult the organisations listed in appendix 10 and make any relevant documents available.
  • We will ask the following questions about each particular policy.
    ~ Is there direct discrimination?
    ~ Does the policy have a negative effect on people's rights, resources, access or values?
    ~ If the policy is not unlawful, is any unfairness justified?
    ~ Are there equal opportunities?
  • We will consider whether any alternative policies are available.
  • We will consider how we could justify any negative effect and promote equal opportunities.
  • We will state how we intend to monitor negative effects which may arise in the future.
  • We will publish the results of all impact assessments.

These steps may alter or be added to over time.

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12 Future Consultation

a In consulting on any matter to which this scheme relates, the Council will work with representative groups and individuals of the Section 75 categories in order to identify how best to obtain their views. This may involve face - to - face meetings, advisory groups, surveys, consultative panels, internet discussions and other innovative ways of consulting. There will be different means of consultation for different groups and it will be important to establish the basis for dialogue and engagement during the life of the scheme.
b In addition to the points listed in Section 15 of this scheme we will ensure that barriers to proper consultation will be removed by ensuring that language is as clear as possible. In addition the scheme will be available on request in large print, in Braille, audio cassette, in Irish and Chinese. Presentations on this scheme, if requested, will be made in an appropriate format to representatives of people with learning disabilities, minority community language speakers, those whose hearing is impaired, young people and Travellers. The Council will draw on the outcome of a number of conferences to give specific attention to and look for innovate models for engaging young people and people with learning disabilities.
c We will consult the public, consumer organisations, charities and the voluntary and community sectors on all screening exercises and impact assessments. This consultation will be timely, open and inclusive and in accordance with the Equality Commission's Guiding Principles. Resources will be made available for individuals and groups to ensure that they can take an active part in any consultation exercises. In addition we will give consideration to time of day, accessibility of venues, use of language and interpreters and need for childcare and transport.
d A list of those to be included in consultation on matters relevant to the Council's equality duties is listed in Appendix 10. The list is not exhaustive and may be amended in the light of experience, but will include the Equality Commission, the Community Relations Council, voluntary, community and trade union groups and organisations representing the various categories included in Section 75 and those with a legitimate interest in the matter, whether or not they have a direct economic or personal interest. This approach will apply in respect of all consultations.
e We will allow three months for consultation and will begin consultation as early as possible. However, there may be times when this is not possible because the public authority responsible for changing or introducing a policy has restricted its consultation period. The Council will monitor and keep under review such conditions and report on them in its annual review report, which will be provided to the Equality Commission.
f Information will be made available to ensure meaningful consultation. This will include quantitative and qualitative data, which the Council holds or has collated, and other documents such as consultants' reports.
g Specific training will be arranged for Council staff engaged in consultation exercises to ensure that those facilitating consultation have the necessary skills to communicate effectively. Training will be developed in consultation with the affected groups.
h The Council will draw, in particular, on the outcome of the conference organised by OFMDFM on practical issues in carrying out future consultations in the context of Section 75 obligations. This included inputs from representatives of groups, which have traditionally been marginalised. It also addressed the special difficulties in consulting children on policy issues in which they have an interest. In developing new approaches in this area, the Council will also draw on advice from the Equality Commission and lessons from other jurisdictions.
i In organising consultation meetings the Council will aim to ensure full participation taking account of the needs and customs of different groups. In particular, the Council will consider the time of day, the appropriateness of the venue, whether it can be accessed by those with disabilities, how the meeting is run, the use of appropriate language, whether a signer is necessary and the provision of childcare.

 

13 Monitoring the effect of our policies and publishing negative effects

a

We will put in place a system to ensure that every year we will monitor the effect our policies have on the people section 75 applies to. We will publicise the results of our monitoring and assessments by sending out press releases. The results will also be widely circulated via our annual report and the yearly report we give to the Equality Commission. The published information will include: - the aims of the policy - details of measures to mitigate any adverse impact - consideration of alternative policies

b We recognise that the baseline data we collect is currently not accurate enough to begin the process of monitoring. We will take steps to ensure that this data is more robust and consult with relevant groups to assist us in this process.
c We will tell all the organisations listed in appendix 10 what information we have available. All our information will be available to the public free of charge. Members of the public can ask for information by contacting our offices at: Eastern Health and Social Services Council 19 Bedford Street Belfast BT9 7EJ. Phone: 028 9032 1230 E mail: ecouncil@ehssc.n-i.nhs.uk Minicom: 028 9032 1285 Website: www.ehssb.n-i.nhs.uk
d If our monitoring and assessment shows that one of our policies or services has a greater negative effect on any particular group, or if we could do more to promote equal opportunities, we will make sure that the policy is revised immediately.
e In some cases an equality impact assessment may identify an anticipated differential adverse impact on particular groups within the Section75 categories. Assuming that no alternative policy is feasible, steps will be taken, wherever possible, to mitigate such anticipated adverse impact. The Council may in these circumstances commission special monitoring and analysis to confirm the extent of the adverse impact and/or the success of any mitigating measures. Information collected in this special monitoring would be taken into account in any future review of the policy.
f The Council will make publicly available the outcome of any equality impact assessment and any monitoring undertaken in relation to adverse impacts. The material will be accessible on the Council's website and will also be available in printed form and accessible formats in accordance with the Equality Commission's guidelines.
g We will also inform the general public about the availability of this material through press releases and press publications. We will also place information in specialist publications associated with Section 75 categories. In particular we will take steps to ensure that young people and people with learning disabilities are adequately informed

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14 Training

a The Council has an existing training and development policy which recognises equality of opportunity for all staff.
b The Council will allocate the necessary resources (in terms of people, time and money) to ensure that the statutory duties are complied with and that its Equality Scheme is drawn up and implemented effectively, and on time. A programme has already been initiated to communicate to, and train staff and members about the requirements of the statutory obligations and how the equality agenda can be actively promoted.
c

The Council will draw up a detailed training plan for all its staff and members over the five year period to which this Scheme refers, which will aim to achieve the following objectives:

  • to raise awareness of current anti- discrimination legislation, including the provisions of Section 75, Schedule 9 and Section 76 of the Northern Ireland Act 1998. This will include an explanation of the duties and their implications for all employees;
  • to provide those employees involved in the screening of policies with the necessary skills and knowledge to do this work effectively;
  • to provide those employees involved in the equality impact assessment of policies with the necessary skills and knowledge to do this work effectively;
  • to provide those employee who deal with complaints in relation to the implementation of the Council's Scheme with the necessary skills and knowledge to investigate and monitor complaints effectively;
  • to provide those employees involved in the consultation processes with the necessary skills and knowledge to do this work effectively;
  • to provide employees involved in the implementation and monitoring if the effective implementation of the Council's Equality Scheme to do this work effectively;
  • to evaluate the extent to which all participants in this training programme have acquired the necessary skills and knowledge to achieve each of the above objectives.
d Within one year of the approval of this Scheme, all staff and members will be trained. All new staff and members will be trained on the requirements of Section 75 and this Equality Scheme at induction stage.
e The Councils will also assess the need for specialised training in communicating with, and understanding the needs of traditionally marginalised groups. Such training would include input from appropriate external specialists.
f The Council will develop its training plan in consultation with representative of the Section 75 groups and will include input from appropriate external specialists.
g Copies of this scheme will be available to all our staff and members.

15 Public access to information and services

a We are committed to communicating with the public in a timely, clear and effective way. We realise that sections of the population do not have equal access to information we provide. For this reason we will publish information in other languages, large print and on audiotape. We will monitor access to information to ensure equality of opportunity.
b Information will be made available in consultation with the affected groups, to ensure the highest level of inclusivity in any policy decision making. The accessibility of the language and the format of the information will be considered to ensure that there are no barriers to the consultation process.
c The Council will assess its arrangement for providing information and will report on proposed changes before they are introduced. The Council will consult with representative groups as it carries out this assessment and will consult on the findings and recommendation of the assessment prior to implementation.
d The Council has given consideration to how best to communicate information to young people and those with learning disabilities and will use methods that are appropriate.
e The Council considers it particularly important that sufficient timely and appropriate information is provided to enable all affected groups and individuals consider the full implications of proposals, and it will take steps to ensure this.
f When we give information to the local and regional press we will make sure that all our press statements, articles and advertisements continue to be made available to all newspapers and journals. We will also target specific publications for the people section 75 applies to. In disseminating information through the local press, the Council will ensure that public advertisements are carried by all three Belfast daily newspapers.
g Our offices are open to the public each day from 8.45 am to 5.00 pm Monday to Thursday, and from 8.45 am to 4.30 pm on Fridays. We keep to all relevant parts of the Disability Discrimination Act 1995. (See paragraph 3e for access details.)

16 Publishing our equality scheme

a We will make sure that our equality scheme is widely publicised in a way which will give everyone access to it. The final scheme document will be written in plain English and we hope it will gain Plain English Campaign's Crystal Mark for clarity.
b The final scheme will include the list of suggestions sent by organisations. This will provide a mechanism for ensuring that all suggestions have been included. c
c The equality scheme will be made available to any group, organisation or person free of charge. We will provide different formats including the following: " on audio tape; " by E mail; " in large print; " in other languages (for example, Irish, Chinese, Urdu); " on disk; and " in Braille.
d Specific consideration and assistance from groups, who have the required expertise, will be obtained to ensure that we communicate with children and people with a learning disability.
e We will advertise the availability of the scheme in local newspapers, make it available on our website and distribute it to the groups representing the categories in section 75. It will also be made available to Council staff and members and all those listed in Appendix 10.

J Graham

May 2001

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Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222
Fax: (028) 9032 1750
Minicom: (028) 9032 1285
E-mail:ecouncil@ehssc.n-i.nhs.uk

 

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