With effect from 1st April 2009 the responsibilities of the Eastern Health and Social Services Council have transferred to the new Patient Client Council. This web site will continue to be available for a short period as part of the transitional arrangements but please refer to the new organisation web site for up to date information www.patientclientcouncil.hscni.net. During this time the existing contact details will remain.

Eastern Health and Social Services Council -
Leaflet Health and Social Services Councils

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Voicing your opinions
Health and Social Services Councils were set up by Government to represent the views and opinions of the public. There are 4 Councils in Northern Ireland with local offices currently based in Ballymena, Lurgan, Belfast and Omagh. Councils are independent from those who manage and provide health and social care.

Our main functions are to:

• Act on your behalf to improve the range, type and quality of services
• Continually monitor the quality of local services
• Represent public opinion about changes to existing services and the introduction of new services
• Find out what people think about services
• Provide you with sources of information on health and social care issues
• Offer advice and help if you wish to complain about a service.

Use your voice to help us
We are independent and work on behalf of individuals and local communities. We help you to make your views known about services or improvements you think may be needed in your area. We monitor these services and talk to local groups to make sure that important issues are raised:

You can help us by:

• Telling us what you need from health and social services
• Letting us know if you are not satisfied with the care you or others have received.
• Giving your views on proposed plans and changes to services.

If you want to become involved, you can attend any meeting of your local Health and Social Services Council. You may also be invited to give your views on local issues through group and public events and surveys.

Alternatively, you might wish to become a member of the Health and Social Services Council

Contact us on freephone number 0800 9170 222 or visit our website www.hsscouncils.org for more details.

 

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Eastern Health and Social Services Council, 1st Floor, Lesley House, 25-27 Wellington Place, Belfast, BT1 6GQ
Freephone: 0800 917 0222
Fax: (028) 9032 1750
Minicom: (028) 9032 1285

 

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